Quality Assurance
Flex Facility Management LLC guarantees quality facility management outsources services that you can always count on. Each member of our facility management team has been trained to deliver best-of-breed services and prompt customer support with the ultimate aim of exceeding client expectations. We provide continuing training programs to ensure that all our crew members are constantly updated with the latest techniques and technologies that we use to in the delivery of high-quality cleaning services.
Moreover, each member of our team undergoes a multi-level quality assurance process designed to handpick only the best candidates for the job:
1. Recruitment – Candidates are chosen based on a set of criteria that include competency, attitude and honesty. Once accepted, the candidates undergo a training program to introduce them to the company’s core values, while equipping them with the right skills set to ensure quality and efficiency in the delivery of services. Misbehavior, absenteeism and unsavory habits are dealt with accordingly to emphasize the value of self-discipline and integrity among employees.
2. On the Job – We believe that the personal hygiene and appearance of each employee strongly reflect the sincerity of the company to deliver on our brand promise of high-quality housekeeping services. Before they are deployed to various field assignments, employees are therefore checked by supervisors based on the following company guidelines:
- Trimmed nails
- Hair length
- Clean shaven
- Polished shoes
- Daily shower and Body odor
- Daily shower and BoaClean clothingdy odor
